What happened:
The City of Everett is notifying residents of a nationwide cyber-attack on the CodeRED emergency alert system, which provides alerts for snow emergencies, evacuations, water outages, and other service disruptions.
What was exposed:
CodeRED reports that some personal information may have been compromised, including:
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Names
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Email addresses
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Phone numbers
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Passwords
The company has not confirmed how many accounts were affected.
What residents should do now:
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You cannot reset your CodeRED password yet because the system is currently offline.
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If you used the same password on other accounts (email, banking, social media, work accounts), change those passwords immediately.
Good to know:
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CodeRED has taken the affected system offline and is transitioning to a new, secure platform that was not impacted.
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The City does not currently have access to the alert system. Please keep an eye on our social media accounts and your emails for updates from the City.
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Updates will be shared when the system is back online and passwords can be reset.
What this does not affect:
This incident does not involve the federal Emergency Alert System (EAS). Residents may still receive EAS alerts on TV, radio, and cell phones in emergencies.