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24-52 Council on Aging Transportation Services



Opening Date/Time:

May 13, 2024 12:00 AM

Closing Date/Time:

May 28, 2024 01:00 PM


The City of Everett (“City”) is soliciting proposals from qualified companies to provide a technology enabled transportation service that will provide trips to core users: Everett seniors, people with disabilities, qualified low-income individuals, and a limited number of select youth within and just beyond Everett. The selected Vendor will provide affordable, reliable, convenient, sustainable, friendly, easy to use, and efficient transportation to customers. The Vendor will cost-effectively deliver the service using state-of-the-art technology, such as on-demand trips and dynamic routing. We anticipate transportation network companies and/or companies providing rideshare and micro transit could provide this service.

The contracted Vendor will offer a turnkey transportation service that provides:

  • System Design and Planning
  • Vehicles including maintenance, cleaning and inspection
  • Drivers and driver training
  • Customer Service, onboarding and reservations
  • Marketing
  • Insurance
  • Reporting & Data
  • Project Management, including grant compliance
  • (Optional) Fundraising, may be offered by Vendor

The City intends to award one contract to the Vendor with the most advantageous Technical and Price Proposals. The contract will be for one year with two options to renew for one year each.

Proposers must demonstrate a minimum of one year of successful experience in the provision of transportation services. Experience with transporting senior citizens or other populations with unique needs is preferred.


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24-52 RFP Transportation Services


FY24 Usage


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