IT Specialist – Fire Department

Department: Fire
Vacancies: 1
Salary: $70,000 – $75,000
Hours: 35
Position Type: Full-Time, Non-Exempt (hourly)

About the City of Everett:

A desirable place to live, work, and visit, the City of Everett prides itself on its progress while remaining dedicated to future possibilities. Home to over 50,000 residents, Everett is known for its rich culture, diverse population, and welcoming atmosphere. A once industrial City, Everett is now recognized as a melting pot for residents and newcomers alike.

Position Summary:

The Fire Department Information Technology (IT) Specialist reports to the Fire Alarm Liaison (FD), and supports all technology systems and infrastructure for Everett Fire Department operations. This includes managing emergency response systems, ensuring data security, supporting communication technologies, and leading IT projects that enhance the department’s efficiency and safety. The ideal candidate will have a strong technical background and experience in public safety or emergency services environments.

Duties and Responsibilities:

• Manage and maintain IT infrastructure including servers, networks, and specialized fire service software.
• Ensure the reliability and security of emergency response systems such as CAD (Computer-Aided Dispatch) and RMS (Records Management Systems).
• Support mobile and in-vehicle technologies used by fire personnel.
• Collaborate with City IT and emergency services to align technology strategies.
• Provide technical support and training to Fire Department staff.
• Update IT policies and procedures.
• Manage technology vendors and procurement processes.
• Monitor system performance and diagnose, resolve and document technical issues.
• Maintain and update Everett Fire Department social media platforms.
• Stay informed on emerging technologies relevant to fire and emergency services.

Minimum Entrance Requirements:

• High School diploma or equivalent and five (5) years of IT experience, or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
• Experience in a fire department, EMS, or emergency services environment preferred.
• Demonstrated strong understanding of cybersecurity and compliance standards.
• Valid driver’s license and ability to pass a background check.

Knowledge, Skills, and Abilities:

• Proficiency in network and systems administration.
• Familiarity with fire service software and communication systems.
• Strong communication and project management skills.
• Excellent problem-solving abilities.
• Ability to work under pressure and manage multiple priorities.
• Ability to work effectively in a team setting and independently.

Physical Demand and Work Environment:

• Work is primarily performed in an office setting with occasional field visits.
• Must be able to travel independently and efficiently between multiple locations in the City on a daily basis.
• May require lifting of equipment up to 50 lbs.
• Occasional evening or weekend work may be required for system maintenance or emergencies.

All job applications must be submitted to [email protected]

For a disability‐related reasonable accommodation or alternative application method, call Human Resources at 617-389-2280

The City of Everett is an Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.