Yes, Everett’s Emergency Communication Center uses a Computer Aided Dispatch (CAD). When basic information is obtained, the location, name, phone number, and problem can be…

The Telecommunicator may only have one opportunity to gather information about the emergency. Therefore it is important to get as much information as possible if…

The Telecommunicator will ask you a series of basic questions including address/location, phone number, name, and exact nature of the emergency. Once these questions have…