FAQs Archive - Page 10 of 13 - Everett, MA - Official Website

Is help being sent while I am answering all the questions being asked by the Telecommunicator?

Why does 911 ask so many questions?

What information do I need to provide when I call 911?

How do I get the city tree in front of my home trimmed or the sidewalk repaired?

How do I report a snow concern?

My city issued trash bin was stolen, how do I get another?

WHEN DO I USE 311, AND WHEN DO I USE 911?

My trash and/or recycling was not picked up, what do I do?

WHEN CAN I CALL 311?

WHAT IF I NEED TO CALL 311 FROM OUTSIDE CITY LIMITS?